Privacy Policy
Last updated: September 2026
Information We Collect
When you contact us through this website, WhatsApp, phone, or in person, we may collect your name, contact details (phone number, email address), and any health information you choose to share as part of a consultation request or medical history.
Our website also automatically collects limited technical information — such as browser type, device type, and pages visited — through standard analytics tools, to help us understand how the site is used and to improve it.
How We Use Your Information
Personal and medical information you share is used solely to respond to your enquiry, schedule consultations, plan and provide surgical care, and follow up on your recovery.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Technical/analytics data is used in aggregate to understand site traffic and improve content; it is not used to identify individual visitors.
Medical Confidentiality
All clinical information — including consultation notes, photographs taken for surgical planning, and treatment records — is held to the same standard of confidentiality as any patient record at Gandhi Nursing Home, and is only accessible to Dr. Gandhi and the clinical staff directly involved in your care.
Before-and-after photographs are never used publicly without the patient's explicit, separate written consent.
Third-Party Services
This website uses WhatsApp Business for patient communication; messages sent via WhatsApp are subject to WhatsApp's own privacy policy in addition to ours.
We may use standard web analytics (such as Google Analytics) to understand site usage. These services may set cookies as described below.
Cookies
This site uses a minimal set of cookies for core functionality (such as remembering your cookie preference) and for anonymous analytics. You can disable cookies through your browser settings; doing so will not prevent you from browsing the site, though some features may not function as smoothly.
Data Retention
Medical records are retained in accordance with applicable Indian medical record-keeping requirements. Contact form submissions and consultation enquiries that do not proceed to treatment are retained only as long as reasonably necessary to respond to your enquiry.
Your Rights
You may request access to, correction of, or deletion of your personal information held by us (subject to our legal and medical record-keeping obligations) by contacting us using the details below.
Contact Us
For any privacy-related questions, write to us or call +91 9850 304 808, or visit us at Gandhi Nursing Home, Plot 102, Sector No. 24, PCNTDA, Nigdi, Pimpri-Chinchwad, Pune 411044.
Questions about this policy? Contact us.
